Visitor Experience Coordinator at 14 Henrietta Street

We are hiring a Coordinator to join our Visitor Experience Department at 14 Henrietta Street, the award-winning social history museum of Dublin life.

Dublin City Council Culture Company are hiring a Visitor Experience Coordinator for 14 Henrietta Street.

14 Henrietta Street is a social history museum of Dublin life, from one building’s Georgian beginnings to its tenement times. We connect the history of urban life over 300 years to the stories of the people who called this place home.

By listening and talking with visitors, historians, local residents and their families and through the knowledge of others, the museum continues to discover new stories, gathering memories and adding to the museum’s collection and visitor experience. Find out more at www.14henriettastreet.ie

Visitor Experience Coordinators are responsible for delivering customer service at its highest level and should carry out your tasks in a welcoming and efficient manner.

Your primary responsibilities cover Front of House and the Visitor Experience functions as outlined below, supporting our customer and person focus policies and approaches to deliver the visitor experience at 14 Henrietta Street and on occasion other Dublin City Council Culture Company venues or events.

This role is based at 14 Henrietta Street, Full Time from Wednesday to Sunday, 9.15 am to 5.45 pm.

We are looking for someone with the following essential criteria:

• A minimum of two years of venue administration, front of house supervision or equivalent experience is essential.
• Excellent administrative and organisational skills.
• Proficiency in Microsoft office and GSuite is essential; experience of Ticketsolve, or experience with working with other ticketing supplier, is desirable.
• Excellent communication and interpersonal skills.
• The ability to prioritise workload, multitask and remain calm under pressure.
• An understanding of the work of Dublin City Council Culture Company and its ambitions.

For full details, including salary, generous employee benefits and role description, please visit our website at https://www.dublincitycouncilculturecompany.ie/news/recruitment-call-visitor-experience-coordinator-at-14-henrietta-street 

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